(08-Feb-2016) BROWSER INFORMATION! Internet Explorer 8+ (IE10 and IE11 in Compatibility Mode), and the latest versions of Chrome and Firefox are recommended. Safari 5.1x is supported (with Flash Player installed), otherwise MAC users must use Firefox or Chrome. Please contact the AACN E-Learning 24/7 HelpDesk if you need assistance changing browsers or applying the IE Compatibility mode. 1-800-714-2226.
(11-Aug-2016) Tips for ECCO 3.0 Learners:
- Please, if possible, avoid using a Wi-Fi connection when running ECCO 3.0 courses, as there is a possibility of your connection dropping and progress not being recorded due to several factors, including the amount of data being transferred, the richness of graphics, etc.
- Assignment Quizzes must be taken, but don’t have to be passed to gain access to the Module Conclusion and Exam.
- After taking a quiz or exam, use the Scorecard’s feedback links to review content areas you missed prior to your next attempt.
(16-Dec-2016) IMPORTANT MESSAGE for Chrome Users Only!: If you receive a 'Flash Disabled' error or similar message after launching a course, it is likely because Google has 'disabled' the built-in Flash Player in your updated Chrome browser. To 're-enable' the player, simply type into the Chrome 'address bar' "chrome://plugins", search the displayed list of plugins for 'Adobe Flash Player' (which should have an 'enable' link displayed), click the 'enable' link AND click the 'Always allowed to run' check box, then close the 'Plugins' tab. Finally, refresh the course window page (press the 'F5' key) and the course should run as expected. If not, please log out and back into your LearnCenter, and launch the course again. If you need further assistance, please contact our HelpDesk.
(13-Feb-2017) IMPORTANT MESSAGE for ALL ECCO 3.0 Users Only!: All course modules have been updated. We apologize for the longer that expected downtime. We thank you for your patience! - AACN TBL Tech Team
We apologize for the inconvenience!